Frequently Asked Questions

What is a "provider"?

A "provider" is someone who provides healthcare services. Doctors are the most common provider people think of, but provider includes nurse practitioners, physician assistants, and other practitioners. "Provider" also includes organizations, such as hospitals or clinics.

Who provides this service?

See About this site.

How will my information be used? Will anyone contact me?

No personal information is collected. Your information will not be used to sell you anything. In the future, we will store searches so we know what kinds of services people are looking for (such as dental care in Wake County). This will help the Safety Net Advisory Council target communites which need an improved safety net.

The information in the search is wrong (missing a provider, incorrect services listed, wrong location, etc.) How can I let you know?

Visit Contact Us to see our contact information. You can also ask your provider to update its own information.

Your site is great! Can I link to it?

Yes, but two rules.

1. Link to our home page, not the search page directly.
2. Please contact us to let us know. We are eager to see how our site is being used.